Shipping & Returns
SHIPPING POLICY
At The Burnett Boutique, I am committed to delivering your personalized items in a timely manner with the utmost care. I offer a flat rate shipping fee of $7, with free shipping at a total of $75+. My goal is to build trust and loyalty with our customers through clear communication and reliable service.
RETURN & EXCHANGE POLICY
I want you to be completely satisfied with your custom embroidered products!! Items are custom and cannot be returned or exchanged. If there is a defect in your item, please contact me within 24 hours of delivery. Please be aware that colors may appear slightly different on-screen versus in-person.
PLEASE READ: Before purchasing, please note shipping times. Please check your address is correct. Double check the information you added to the personalization box that it is correct - that is what I will go by to create your item.